Payment and Delivery

PAYMENT

You can checkout securely with your VISA, Mastercard or Paypal account, please select your preferred option at checkout. 

 

NON PAYPAL MEMBERS

Non Paypal members are also welcome to use the Paypal option, please continue through the checkout process and checkout as a guest.

You will not need to log into PayPal, just enter your payment details as with a regular online purchase.

You will still receive all of the security benefits of PayPal.

 

DELIVERY

UK

Every parcel is delivered via Royal Mail. Original paintings are posted via 24 hour courier.

 

A small purchase item under the value of £4.49 will only incur a postage charge of £1.05

Orders of £4.50 - £49.99 will incur a £3.40 postage charge.

For orders over £50.00 postage is free.

If you wish to use the Royal Mail guaranteed next day delivery service you can now select this during checkout.

OVERSEAS ORDERS

For European and International orders, a standard delivery of charge of £15.95 applies for smaller items, and £45.00 for heavier parcels.

 

DISPATCH TIMES

For stocked items, we aim to process orders within 48 hours, although at busy times it may take slightly longer.

For bespoke items including fabric letters and lampshades, your order will be handmade by the craft team and will take up to 14 days, although bespoke orders are often completed within 5-7 days.

Fabric is dispatched directly from our fabric printer, please expect an average lead time of 1-3 weeks to receive your order.If you need your order urgently, please let us know and we will try our best to accommodate.

Royal Mails first class service aims to deliver the next working day, however this cannot be guaranteed.

 

RETURNS

I hope you are happy with your purchases, however, if for any reason you are not, we can offer an exchange or refund on any item,

as long as it is returned in its original packaging and in a saleable condition, within 14 days of receipt.

Please note: Bespoke items handmade to order are non returnable.

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© Robin Roadnight Equestrian Art 2018